Careers

Quest IRA, Inc. (www.QuestIRA.com) is one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation, and we are currently offering employment positions. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few. Applicants should be hard-working, able to work well in a fast paced environment, and possess excellent verbal and written communication skills.  Please consult our current job opportunities list to find out what positions are available at the moment. If you are interested in any of the available jobs please send us your resume at careers@questira.com

Receptionist - Director of First Impressions

About this Job:

Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for a Front Desk Receptionist with our company. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Purpose of Position:

To provide general office support with a variety of clerical activities and related tasks. Receptionist applicants will be hard-working, highly organized, work well in a fast paced environment, and possess excellent verbal and written communication skills. Quest IRA, Inc., is seeking a Receptionist who thrives under pressure and is eager to take on new challenges as a part of our world famous team.

Essential Functions:

  • Provide World Famous Customer Service
  • Welcome visitors by warmly greeting them, in person or on the phone; direct to proper employee and department
  • Take and relay messages
  • Ensure knowledge of staff movements in and out of organization
  • Maintain safe and clean reception, kitchen, and classroom/meeting area by complying with procedures, rules, and regulations.
  • Organize classroom material for client events
  • Distribute incoming faxes to the proper department

Requirements:

  • Professional appearance
  • Ability to organize, multitask, prioritize, and work under pressure
  • Willingness to grow and accept new challenges
  • Excellent organization, verbal, and written communication skills
  • Type 40-50 WPM
  • Proficient with Microsoft Office Suite
  • Work full-time
    • M-F 8:00 – 5:30
  • Reliable mode of transportation
  • Valid Driver’s License
  • Ability to lift 30+ lbs

Education:

  • High School Diploma
  • Previous Receptionist Experience Recommended
  • Previous Experience with Salesforce or comparable CRM Preferred

Competitive compensation package with bonus incentive, plus benefits!

  • Health Benefits
  • Paid PTO, Sick, and Holiday
  • 401(k) plan

Pay:

  • $15-20/Hour Depending on Experience

Please send your resume along with a cover letter to careers@questira.com

New Accounts Assistant

About this Job:

Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for a New Accounts Assistant within the New Accounts Department. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Purpose of Position:

To assist the New Accounts Manager in a rapidly moving department with room for growth. Must be a team player and demonstrate the ability to multi-task while maintaining a neat and highly organized work environment.  All applicants must possess excellent verbal and written communication skills and be comfortable working in a fast paced environment.

Essential Job Functions:

  • Provide World Famous Customer Service
  • Perform heavy Data Entry
  • Understand the New Accounts process
  • Have a clear understanding of forms, paperwork and communicating information efficiently with clients and co-workers
  • Internal Auditing of the New Accounts Department
  • Perform miscellaneous tasks which include copying, scanning, printing, and mailing
  • May assist in special projects

Job Requirements:

  • Passion for making a difference in people’s lives
  • Willingness to grow and accept new challenges
  • Excellent organization, verbal and written communication skills
  • Type a minimum of 50 WPM
  • Data entry to a minimum of 7000 KPM
  • Available to work a Full-Time position (Monday-Friday 8:30am-5:30pm)
  • Must have reliable transportation

Education:

  • High School Diploma
  • Some College preferred

Competitive compensation package with bonus incentive, plus benefits!

  • Health Benefits
  • Paid PTO, Sick, and Holiday
  • 401(k) plan

Pay:

  • $10-14/Hour Depending on Experience

Please send your resume along with a cover letter to careers@questira.com

 

Collections Representative

About this Job:
Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for a Collections Representative within the Billing Department. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Purpose of Position:
To assist the VP of Finance and the Billing Department with client contact and collecting on past due client accounts. Collections Representative applicants will be hard-working, highly organized, work well in a fast paced environment, and possess excellent verbal and written communication skills. Quest IRA, Inc., is seeking a Collections Representative who thrives under pressure and is eager to take on new challenges as a part of our world famous team.

Essential Functions:
• Provide World Famous Customer Service
• Collect on outstanding payments through telephone and written communication
• Organize and keep up to date list of delinquent clients
• Initiate termination proceedings for severely delinquent clients
• Submit periodic reports for management
• Assist VP of Finance with adjusting and creating new systems as needed

Requirements:
• Comfortable with cold calling
• Willingness to grow and accept new challenges
• Excellent organization, verbal, and written communication skills
• Type 40-50 WPM
• Work full-time
o M-F 8:30 – 5:30

Education:
• High School Diploma
• Previous Collections Experience Preferred
• Previous Experience with Salesforce or comparable CRM Preferred

Competitive compensation package with bonus incentive, plus benefits!
• Health Benefits
• Paid PTO, Sick, and Holiday
• 401(k) plan

Pay:
• $10-14/Hour Depending on Experience

Please send your resume along with a cover letter to careers@questira.com

PALs Processor

About this Job:
Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for a payment authorization processor within the PALS Department. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase and invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Purpose of Position:
The Processor will need to be able to process payments in an expeditious manner as well as research and analyze data for our clients. Payment Processors will need to be hard-working, highly organized, work well in a fast paced environment, and possess excellent verbal and written communication skills. Quest IRA, Inc. is seeking a Payment Processor who thrives under pressure and is eager to take on new challenges as a part of our world famous team.

Essential Functions:
• Process payments in timely manner
• Research & analyze client’s data
• Effectively store client’s backup information
• Taking phone calls or meeting in person with clients to assist them with payments
• Implementing company procedures and establishing professional relationships with employees and clients
• Attending educational workshops, departmental meetings and any required company functions

Requirements:
• Proficiency in Microsoft Office
• Excellent organization, verbal, and written communication skills
• Multi-Tasking Skills and ability to work independently
• Must be able to work well in a team environment
• Type 50 WPM
• Work full-time
• M-F 8:30 – 5:30

Education:
• High School Diploma

Competitive compensation package with bonus incentive, plus benefits!
• Health Benefits
• Paid PTO, Sick, and Holiday
• 401(k) plan
Pay:
• $10-14/Hour Depending on Experience

Please send your resume along with a cover letter to careers@questira.com

Accounting Representative

About this Job:
Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for an Accounting Representative within the Operations Department. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Purpose of Position:
The Accounting Representative will assist in having all daily activities completed for the department by specified deadlines. This includes the ability to process an immense volume of checks with the inclination to stay organized. Alphanumeric data-entry skills, with an eye to detail on the correct coding, is critical to achieving desired results. It is essential to be efficient in these tasks to meet the demand of customer requirements. These duties require quick decision making as well as the capacity to multitask a quantity of vital functions of customer service demands. The account processor applicants will be hard-working, highly organized, work well in a fast paced environment, and possess excellent verbal and written communication skills. Quest IRA, Inc., is seeking a qualified individual who thrives under pressure and is eager to take on new challenges as a part of our world famous team.

Essential Functions:
• Customer/Client Focus
•  Answering phones
•  Email responses
•  Online support
•  Q & A/Issue Resolution
•  Decision making
•  Rational and purposeful activity designed to attain well-defined objectives
•  Ability to analyze information using logic to address client and work-related issues
•  A decision results into the commitment of resources and reputation of the organization
•  Communication proficiency
•  Effectively communicate with clients and coworkers
•  Ability to decipher customer’s requests
•  Willingness to take on additional responsibilities and adaptable to change
• Thoroughness
•  Following procedures
•  Meeting deadlines
•  Calculating Percentages
•  Attention to detail
•  Total all checks and balance every single day
•  Detail-oriented to avoid making errors and to recognize errors made by others
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Requirements:
• Excellent organization, verbal, and written communication skills
• Strong aptitude for numbers
• Type minimum 60WPM
• Work full-time
• Proficiency in Outlook, Excel and Word
• M-F 8:30 – 5:30

Education:
• High School Diploma
• At least 1 year of Bank Teller Experience preferred

Competitive compensation package with bonus incentive, plus benefits!
• Health Benefits
• Paid PTO, Sick, and Holiday
• 401(k) plan

Pay:
• $10-14/Hour Depending on Experience, Temporary-to-Hire

Please send your resume along with a cover letter to careers@questira.com

Internal Operations

About this Job:
Come work for Quest IRA, Inc., one of the fastest growing SDIRA (Self Directed IRA) Administrators in the nation. We are currently offering an opportunity for an Auditor with our company. Quest IRA specializes in self-directed IRAs, 401(k)s and other qualified plans that allow you to purchase an invest in “alternative assets” like Real Estate, Promissory Notes, and Oil and Gas, just to name a few.

Primary Job Responsibilities/Functions
• Required to perform operational and financial audits of the various functions in the Company to evaluate and determine the adequacy of internal control and ensure efficient and effective operating procedures. These audits will result in exposure to sensitive information (both Company and personal) that will need to be treated in a professional and confidential manner.
• Complete internal audit projects designed around management’s assessment of risk, process improvements and strengthening of internal controls.
• Responsible for assisting in the execution of the internal audit engagement which includes:
• Working closely with transactions and accounting management and staff in understanding the
objectives and processing performed in the functional area.
• Evaluates and documents the adequacy of internal controls
• Evaluates and documents the effectiveness and efficiency of current operating procedures.
• Participates in the establishment or strengthening of internal controls and
• Observing, documenting, and evaluating current operations; and identifying existing and
potential problem areas.
• Identifying and documenting causes or contributing factors relating to problems and root cause
analysis.
• Develops recommendations to correct control deficiencies, and improve the effectiveness and
efficiency of operating procedures.
• Maintain audit documents in an orderly and secure manner.
• Assembles and prepares audit work papers for review by Internal Audit Manager
• May be required to perform reviews and investigate specific problems at any Company location on an emergency basis.
• May occasionally be required to perform duties other than those specified in this description.

Essential Knowledge/Skills/Abilities:
• Excellent oral, written, and listening communication skills.
• Sensitive to confidential information and ability to maintain a high degree of confidentiality.
• Ability to establish and maintain effective working relationships with team members and those contacted in the course of the audit process without sacrificing integrity or impartiality in reporting the company’s deficiencies.
• Good analytical and decision-making skills for problem identification and solution recommendation.
• Great planning and organizational skills. Must be able to successfully manage multiple audits concurrently.
• Self-motivated, goal oriented, dependable and loyal
• Demonstrate excellent computer skill for the application of auditing and data processing functions, including MS Excel, Access, Word and Power Point.

Essential Education/Training/Work Experience:
• High School Diploma
• Preferred knowledge in Trust/ Financial service industry
• Previous Experience with Salesforce or comparable CRM Preferred

Competitive compensation package with bonus incentive, plus benefits!
• Health Benefits
• Paid PTO, Sick, and Holiday
• 401(k) plan

Pay:
• $10-14/Hour Depending on Experience

Please send your resume along with a cover letter to careers@questira.com

Please send your resume along with a cover letter to careers@questira.com